Your Order & Shipping Journey
At Somerset Moss, we lovingly process regular orders within 3-5 business days. During sale events, please allow 7-10 business days to prepare your products, plus additional time for shipping.
We partner with several trusted carriers to ensure your treasures reach you safely.
Our Heartfelt Returns Policy
Your satisfaction is our joy at Somerset Moss. If you have questions or concerns, or if our botanical magic doesn't quite meet your expectations, please reach out to us at hello@somersetmoss.com within 30 days of receiving your order. We're here with open arms to assist with returns or refunds when necessary.
Thank you for understanding and being a cherished part of our Somerset Moss family!
